When Egos Fly! 3 Jerks and A Lady March 19th, 2009 2 PM ET
Listen live Thursday March 19th at 2 PM ET
ebay & Beyond: Basics To Business Podcasts Reviewed By AuctionWally
While prying open my sleepy eyes this morning I was greeted by a Direct Message (DM) from my good friend Walt Kolenda aka AuctionWally. As I was downing my morning coffee I about sprayed my computer screen with said coffee when I read the link that Wally had sent me! Imagine my total surprise when I began reading Wally’s review of my weekly live internet radio program ebay & Beyond: Basics To Business (also available as a podcast on Talkshoe and iTunes).
Walt has been a contributor/writer for Examiner.com for some time and recently has been charged with reviewing podcasts. I am totally floored that he would chose our program to be one of the first podcasts he reviewed.
Wally’s article is glowing and complimentary! Thanks so much Walt for the great review and exposure. As we approach our second anniversary show next week, I truly appreciate the attention and review by one of my peers.
Brain Drain Continues! Is It Time To Punch Out At eBay?
Just The Latest Loss
Eric Shoup is just the latest manager that we are aware of who has “punched out” from eBay in the past 8 months. As has been well chronicled by Scott Pooler of TradingAssistantJournal.com, Scot Wingo CEO of Channeladvisor.com and Randy Smythe of MyBlogUtopia.com among many others, it appears that there is significant change taking place at eBay. Scott Pooler wrote a blog regarding eBay’s loss of talent and his latest post today which asks the question
Is the management team forcing new and untested technical challenges down the throats of the engineers just to make changes in a panic?
On my ebay & Beyond: Basics to Business blog today I wrote about the 28 % internal approval rating of John Donahoe CEO of eBay. I have to question whether the number of managers “punching out” of eBay is directly connected to the concern over the rapid and drastic changes ebay is undertaking or if this is just normal attrition that occurs after a change at the top?
Based on the number of employees changing jobs and the rumored impending layoffs at eBay coupled with the significant drop in eBay stock, I feel the answer is clear. Staff, users and investors are not pleased with the the direction the company is taking.
What do you think?
Bidtopia CIO Paul St. James on ebay & Beyond Radio Today
Paul St. James CIO of Bidtopia will be our guest this morning on ebay & Beyond: Basics To Business. Join us at 10 AM ET from our website streaming live on the internet.
Your eCommerce Customers Are Your’s,,,Or Are They?
While thinking this morning about building a new database of listeners to our radio program I hit upon another thought in internet marketing that is changing rapidly.
When you sell your product on one of the many big named venues such as Amazon or eBay, is the buying customer yours or the sites? Many might be surprised at the answer.
eBay recently announced that it was changing the policy for the About Me page, removing the ability for sellers to link to their own website or any other site not owned by eBay. They also have announced that email links in the listing will no longer be allowed starting in September. (See eBay’s Announcement). Also in September eBay will ”anonymize” all communication between buyer and seller except the notifications after the sale of the item. What this means is that the seller will only see the actual email address of the winning buyer. Any other comminication from potential buyers during the run of the item will be anonymized.
Amazon provides sellers with a list of sales including buyers emails, however they stress the seller may only contact the buyer regarding specific purchase issues. In other words sellers can not email market to these buyers.
The truth is that sellers using sites such as Amazon and eBay as a venue really can not build a database of their buying customers and then email market to them.
So the answer is the buyer is really the customer of the site and not the actual seller. The long thought marketing idea of selling on these sites to build your customer database is simply not effective because if you are caught sending emails to these buyers for anything other than specific purchase related purposes is against their policies and could cost you in the form of suspensions, restrictions or actually being kicked off of the site altogether.
Internet marketing strategies are changing rapidly! To make sure you have the very latest information, be sure to tune in every Saturday morning, 10 AM to Noon ET to ebay & Beyond: Basics to Business steaming live on the internet!
Live Stream of PESA/ECMTA Webinar Global 3rd Party Storage & Shipping Solutions
eBay Live is over and it’s time to get back into the swing of things. So once again, ebay & Beyond: Basics To Business in association with PESA/ECMTA will broadcast the upcoming June 25th webinar entitled: Global 3rd Party Storage & Shipping Solutions at 4:00 PM EDT from www.basicstobusiness.com .
The webinar is being presented by PESA/ECMTA and ShipWire.com
Registration which is required to view the slide presentation so go to https://www2.gotomeeting.com/register/789582555 to register and then sit back and relax while you listen to the audio on your computer!
eBay To Challenge ACCC PayPal Ruling
eBay has posted a response to the ACCC draft noice denying eBay the ability to require PayPal as the only payment option (with very few exceptions) on the eBay.com.au site.
The draft notice by the ACCC was posted yesterday, and according to an article on the Austrailian newspaper The Sydney Morning Hearld, though this is a draft ruling that must still be formally adopted, the ACCC rarely retracts a draft decision.
eBay contends it will fight the decision, and has rolled back the planned June 17th 2008 implementation of the PayPal only requirement until July 15th.
eBay has lost several judicial battles recently, and there is some feeling that eBay, known in some circles as the 800 pound gorilla, may be facing a battle such as the likes of King Kong. (Randy Smythe’s MyBlogUtopia) Previously thought to be invincible, little by little eBay is taking hits. In and of themselves these hits may not have much effect, but when these hits continue and build, the resulting cumulative effects may begin to weaken the gorilla allowing competition to build a formidable attack.
eBayLive 2008 is just 6 days away, and I look forward to hearing the sentiments of those eBay.com.au users that will be in attendance. We will search these members out and bring you live reports from the event live next week from our microphones of the ebay & Beyond: Basics to Business radio program.
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